Allegheny Power To Refund Customers !
January 16, 2008 · Print This Article
A special thanks to @kejaja who tipped me off to this article.
Apparently Allegheny Power went before the Public Commission Board today and
agreed to stop collecting the surcharge on fluorescent bulbs it had sent out and to refund any surcharge money that has been collected.
and the article goes further to state
PSC members said Allegheny did not follow instructions for clearly notifying customers about an associated surcharge.
PSC members also said Allegheny gave vague details about how to dispose of the bulbs, which contain mercury.
Shortly after noon, the PSC took a break to give Allegheny officials time to come up with ways to fix problems with a program that has riled customers and state lawmakers.
Eight Western Maryland state lawmakers testified and some insisted that the surcharge be credited to customers’ accounts.
This is great news. Stupidity stopped in its tracks. Thanks to everyone who made a difference. Another example of the power of social media








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